Refund Policy
Last Updated: [Insert Date]
This Refund Policy outlines the terms and conditions regarding refunds for flight bookings made through FlyByFlight.
Business Name: FlyByFlight
Business Location: United States
Service Area: United States and Canada
Customer Support Email: support@flybyflight.online
By making a booking through FlyByFlight, you agree to the terms described in this Refund Policy.
- General Refund Policy
FlyByFlight operates as an online travel booking platform that connects customers with airlines and travel service providers. Refund eligibility is determined primarily by the airline’s fare rules and policies associated with the purchased ticket.
Not all tickets are eligible for refunds.
- Refund Eligibility
Refund eligibility depends on the type of ticket purchased and the airline’s conditions. Tickets may fall into one of the following categories:
Refundable Tickets
Some airline tickets allow full or partial refunds depending on the fare rules.
Partially Refundable Tickets
Certain tickets allow refunds after deduction of airline penalties, fare differences, and applicable service fees.
Non-Refundable Tickets
Many discounted or promotional tickets are non-refundable. However, taxes or certain fees may sometimes be refundable depending on airline policies.
- Airline Cancellation or Schedule Changes
If an airline cancels a flight or makes significant schedule changes, passengers may be eligible for:
• Flight rebooking
• Travel credit
• Refund according to airline policy
FlyByFlight will assist customers in submitting refund or rebooking requests with the airline when applicable.
- Customer-Initiated Cancellations
Customers who wish to cancel their flight must contact our support team or follow the instructions provided in their booking confirmation.
Cancellation requests must be submitted before the flight departure time to be considered eligible for refunds according to airline policies.
- Refund Processing Time
Once a refund request is approved by the airline, the refund processing time may vary depending on the payment method and airline processing times.
Typical refund processing timelines:
• Credit/Debit Cards: 7–15 business days
• Other payment methods: up to 20 business days
- Service Fees
FlyByFlight may charge a service or processing fee for booking services and refund assistance. These service fees may be non-refundable once a booking has been confirmed or services have been provided.
- Refund Method
Refunds will be issued to the original payment method used during the booking process unless otherwise required by the airline or payment provider.
- No-Show Policy
If a passenger fails to check in or does not board the flight (no-show), the ticket may not be eligible for a refund depending on the airline’s fare rules.
- Incorrect Passenger Information
Passengers are responsible for ensuring that all booking information is correct at the time of booking. FlyByFlight is not responsible for refunds due to incorrect passenger details such as name errors or incorrect travel dates.
- How to Request a Refund
To request a refund, customers should contact our support team and provide the following information:
• Booking reference number
• Passenger name
• Flight details
• Reason for refund request
Refund requests should be sent to:
support@flybyflight.online
- Policy Updates
FlyByFlight reserves the right to modify or update this Refund Policy at any time. Updated versions will be published on our website with the revised "Last Updated" date.
Flybyflight is owned and operated by Flyzatravels LLC, a company dedicated to providing high-quality products, transparent pricing, and a safe, seamless online shopping experience.
For further assistance regarding refunds or cancellations, please contact:
FlyByFlight
United States
Email: support@flybyflight.online
Phone: +1 (857) 703-6074